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You are here: Homepage > About Us > Complaints > Making A Complaint

You can make a complaint:

  • In Person at one of our offices
  • Through Suggestion Boxes at each of our offices
  • By telephone (345) 945-8344
  • By fax: (345) 945-8345
  • In writing to:
    • ATTN: Deputy Director
    • Department of Vehicle and Drivers' Licensing
    • P.O. Box 1165
    • Grand Cayman KY1-1102
    OR
    • ATTN: Administrative Assistant
    • Department of Vehicle and Drivers' Licensing
    • P.O. Box 1165
    • Grand Cayman KY1-1102
  • By email: jason.azan@gov.ky
  • By email: elmie.cacho@gov.ky

When making a complaint, try to give us as much detail as possible, for example:

  • What service, policy, person or aspect of the Department you are complaining about.
  • If appropriate, the date, time and location where an incident may have taken place and who may have been affected.
  • Any expectations you may have had of Department's services, as a result of information we provided or what staff or Department may have said.
  • Your name, address and contact details so that we can respond to your complaint.
  • Anything else which you think would help to make your point and help us to investigate your concerns.

Last Updated: 2008-10-02