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Privacy Policy

Privacy Notice

The Department of Vehicle and Drivers’ Licensing (DVDL) is a Cayman Islands Government department under the Ministry of Planning, Agriculture, Housing, Infrastructure Development & Transport that adheres to the Data Protection Act (DPA) and the Data Protection Regulations.  

The Director of DVDL is the data controller for DVDL.

Our ongoing responsibility under the legislation allows us to share information to individuals whose data is collected. This relates to the kind of personal information we collect, what we do with it, and what rights individuals whose data we hold have with respect to its accuracy and use. We have discussed the various details on these topics below:

  1. Who We Are
  2. What Data We Collect
  3. Why We Need Your Data
  4. Our Legal Basis for Processing Your Data
  5. Sharing Personal Information With Third Parties
  6. What We Do With Your Data
  7. How Long We Keep Your Data
  8. Where Your Data Is Processed and Stored
  9. How We Protect Your Data And Keep It Secure
  10. Your Rights To Protect Data
  11. Exemptions
  12. Use of Tracking Technologies
  13. Contact Us Or Make A Complaint
  14. Further Information
  15. Changes To This Notice

1. Who We Are

The Department of Vehicle and Drivers’ Licensing (DVDL) is charged under The Traffic Act, (2023 Revision) with –

  1. collecting and protecting revenue
  2. inspecting and testing vehicles
  3. registering vehicles and maintaining the Register of Motor Vehicles and Drivers
  4. issuing licences for vehicles and drivers
  5. conducting driving tests

2. What Data We Collect 

The personal data we collect from you includes:

  • Biographical Data (for example: name, date of birth, nationality, gender, height, hair / eye colour),
  • Any disclosed disability that may affect your driving,
  • Your passport photo, country of issue, number, and dates of issue/expiry (for the purposes of identification to exchange foreign driver’s licences under the Geneva Convention on Road Traffic),
  • Particulars of your foreign driver’s licence (to exchange driver’s licences under the Geneva Convention on Road Traffic for Cayman Islands Driver’s licence),
  • Your physical address in the Cayman Islands,
  • Your postal address, telephone number, email address, Facsimile number (if any), and telephone address, and
  • Your address during your stay in the Cayman Islands.
  • Location data of vehicles.

3.  Why We Need Your Data

The Department of Vehicle and Drivers’ Licensing (DVDL) is mandated to collect, process and disseminate personal information so we can carry out our legal functions under the Traffic Act (2023 Revision) and its’ associated regulations, as well as The Motor Vehicle Insurance (Third Party Risks) Act, (2021 Revision). The information you provide will be used for the following purposes: 

  • Make informed decisions on any application you have submitted to us (for example: processing of driver’s and vehicle licences; learner licences; transfer of vehicles; termination / suspension of vehicles; foreign exchange of driver’s licences, etc.),
  • Confirm your identity,
  • For reducing Crime and the Fear of Crime.
  • Additionally, DVDL is charged under the Act to provide information we collect for the purposes of police enforcement and the Public Transport Board in accordance with the following regulations:
  1. The Traffic Regulations, (2023 Revision)
  2. The Traffic (Disabled Persons) (Badges for Motor Vehicles) Regulations, 2012
  3. The Traffic (Seat Belts) Regulations, 2012
  4. The Traffic (Categorization and Grouping) Regulations, 2012
  5. The Traffic (Driving Instruction) Regulations, 2012
  6. The Traffic Control Regulations, 2012 & The Road Code, 2012 Edition
  7. Traffic Ticket Regulations, 2012
  8. The Customs (Prohibited Goods) (Amendment) Order, (2023 Revision)
  9. Traffic (Speed Limits on Cayman Brac) Regulations, 2012
  10. The Traffic (International Circulation) Regulations, 2012
  11. The Traffic (Public Transport Appeals Tribunal) Regulations, 2012
  12. The Traffic (Public Passenger Vehicles) Regulations, (2020 Revision)
  13. The Motor Vehicle Insurance (Third Party Risks) Regulations (1997 Revision).

4.  Our Legal Basis for Processing Your Data

The department has a legal basis for processing your personal data in the exercise of our functions under the Traffic Act, (2023 Revision) and regulations in order to –

  • perform a task in the public interest; and
  • exercise of our functions as a government department.

5.  Sharing Personal Information With Third Parties

Any personal information you provide will be held securely and processed in accordance with data protection and other relevant legislation. The Traffic Act, (2023 Revision) mandates that we disclose your information to the Commissioner of Police (Royal Cayman Islands Police Service) for enforcement purposes.  

There may be other law organisations that we may disclose your information for them to carry out their functions, or to enable others to perform theirs. These organisations are: -

  1. Police and other law enforcement agencies,
  2. Courts and other judicial bodies,
  3. Local Fraud prevention or investigatory bodies.

6.  What We Do With Your Data

The data we collect may be shared with other government departments, agencies and public bodies, including other law enforcement agencies. It may also be shared with our technology suppliers, for example our hosting provider. Also refer to the above section on Sharing Personal Information with Third Parties.  

  • We will not sell, rent, share or lease your data to third parties or use your data in analytics.
  • We will share your data if we are required to do so by Law(for example: by court order, to prevent fraud or other criminal activities).

7. How Long We Keep Your Data

We will only retain your personal data for as long as the Act requires us to and as long as -

  • it is needed for the purposes set out in this notice,
  • required in accordance with approved Disposal Schedules.

8. Where Your Data Is Processed and Stored

We take appropriate technical and organisational measures to keep your personal data secure in accordance with our internal policies and procedures regarding storage of, access to and disclosure of personal data.  

We may retain your personal data in our electronic systems or paper files. Our headquarters is located at # 990 Crewe Road in Grand Cayman. All of the systems in use at DVDL transmit data directly to the Computer Services Department (Cayman Islands Government) servers using secure encryption.

Any other information you give us will be held and processed by the relevant DVDL offices location designated for doing so. Our other locations are #2357 Jacques Scott Market Place, West Bay, and # 2035 South Coast Plaza, Bodden Town Road, Breakers.

9. How We Protect Your Data And Keep It Secure

We are committed to protecting your privacy. We have set up systems and processes to prevent unauthorised access or disclosure of your data (for example: only DVDL employees with a task oriented need to access your data may do so). We also make sure that any third parties that we deal with keep all personal data they process on our behalf secure. Where we hold hard copy information, those records are stored within designated facilities under our control.

10. Your Rights To Protect Data

You have the right to:

  • request a copy of your personal data, and other information related to our processing
  • rectification – you have a right to request that we correct any information you believe is inaccurate, including to ensure it is complete or up to date
  • stop or restrict processing and that we cease the processing of your personal data, under certain conditions
  • complain to us or to the Ombudsman if you believe we are processing your personal data in a way that breaches the Cayman Islands Data Protection Act.

For additional details concerning the rights you hold in respect of your personal data, and how to complain to the Ombudsman, please visit the website of the Ombudsman 

11. Exemptions

There are exemptions from giving you the personal data you have requested where it concerns:

  • Safeguarding National Security,
  • Crime, and
  • Government fees.

Information about exemptions under the Data Protection Act can be found on the website of the Ombudsman

12.  Use Of Tracking Technologies

A “cookie” is a small data file transferred by a website to your computer’s hard drive. Our web server for www.dvdl.gov.ky creates an essential session cookie. It is essential for your use of some of the interactive elements of the website. The cookie contains a session ID which is a mechanism for distinguishing your visit to our website from any other visitors that may be using the website at the same time. This cookie expires when you leave the website. We may provide links to third-party organisation websites for your convenience and information. DVDL does not control use of those sites. We encourage you to review the privacy notice of any organisation before submitting your personal information.

13. Contact Us Or Make A Complaint

We are committed to respect and protect your privacy to the greatest extent possible. Our Freedom of Information (FOI) Manager is also responsible for ensuring your information is used, shared and saved correctly. When we process your information we will comply with the Act, including data protection legislation. Should you feel that your data is being processed in breach of the Data Protection Act or other legislation, you can report your concern to our FOI Manager by emailing us at FOI.dvdl@gov.ky

You may also contact the Office of the Ombudsman at: Anderson Square, 5th Floor 64 Shedden Road, George Town, Grand Cayman

Telephone: 1-345-946-6283

Email: info@ombudsman.ky

You can also visit the website of the Ombudsman

14. Further Information

This privacy notice has been created to be clear and concise. It does not include exhaustive detail about what information we hold, every organisation DVDL shares information with, how the information is collected or how long all information is kept.

If you would like more information you should email us at FOI.dvdl@gov.ky

Or write to us at:

FOI Manager DVDL

P.O. Box 1165  

Cayman Islands KY1-1102

15. Changes To This Notice

We may update this Notice from time to time and we encourage you to periodically review it. In that case, the ‘last updated’ date at the bottom of this page will also change. Any changes to this privacy notice will apply to you and your data immediately.

You can also request data removal via the form on our Privacy Data Removal.

Last Updated: 2 April 2024