If your insurance company sent you your certificate as an attachment in an email you can upload the pdf document. If you did not receive your insurance document via email you can scan it or simply take a photo of the document. We only need the page containing the name of insurance company, the policy or certificate number, the issue date and expiration date, and the registration plate number of the vehicle.
Insurance companies have different layouts on their documents; you usually can find your policy / certificate/cover note number at the top right-hand section of your insurance document. We only need the page containing the name of insurance company, the policy /certificate/cover note number, the issue date and expiration date, and the registration plate number of the vehicle.
If using the “Guest User” portal you can submit a renewal application on behalf of another person or company. Please ensure that the correct information is submitted on behalf of the registered owner. There must be in place a valid policy/certificate of insurance or cover note for the vehicle in question.
By renewing early, you ensure that you will never unknowingly drive your vehicle with an expired licence. Under the Traffic Act you can renew your vehicle’s licence up to 6 months before the expiry date of the licence. However, the online portal will allow you entry to renew your vehicle up to 1 month prior to the expiry of the vehicle’s licence.
An early renewal application will not deny you of the days still left on your present vehicle’s licence. Instead the new licence period will be added onto your current one and will include the days remaining on the present licence.
The vehicle must first be insured and then inspected. Once the vehicle has passed inspection, the registration can then be issued or renewed.
A school bus is categorized as an Omni Bus based on the seating capacity and is regulated by the Public Transport Board. Only school buses that are owned by the parents or PTA are not subject to annual registration fees, but they do have to pay for the registration plates and inspection.
Yes, any change in the color or engine size, the department must be informed as required by section 9 of the Traffic Act 2011. The vehicle must first be inspected by the department to verify the change to color or engine capacity. There is an application fee of $25.00 (link T.R.6 Form) for change of particulars.
Under the Traffic Act, the Certificate of Roadworthiness certifies that your vehicle is roadworthy for the period stated. Locally, it is also simply referred to as an inspection. The length of time that an inspection can be granted is at the discretion of the inspector doing the evaluation based on the condition of the vehicle.
Otherwise, the inspection cannot exceed:
A vehicle’s licence can then be renewed for any combination of periods that will fit within the time period of the Certificate of Roadworthiness granted.
However, the vehicle licence cannot exceed:
3-months and 6-months vehicle licence renewals are also available for all vehicles.
If you cannot reset your password using the email address associated with your account, please contact the Customer Support Unit at 945 8344, option 1 or visit any Department of Vehicle & Drivers’ Licensing location and present your driver's licence. A member of staff will update the system with your current email address enabling you to reset your password online.
Our offices are closed on Sundays and Public Holidays.
Please see our Personalised Registration plates section for more details.
Registration plates that are sold to the general public (never a full set) as a collector’s item. See our Souvenir Plates section for more details.
Please see our Drivers Licence Fees section for more details
You can request new registration plates at any of our offices.